FAQ

We deliver worldwide!🌎

We are delivering from Bukit Jalil, Kuala Lumpur, Malaysia.

We charge a flat rate of RM7 for delivery within Malaysia.

FREE shipping for all purchases of RM150 / SGD63 and above!

For international orders, a flat shipping fee is charged for each country.

Kindly add product(s) to cart and shipping fee will be auto calculated!

Each item's personalisation is made-to-order by our artisans.

Hot Stamping will take 1 to 3 days, while Custom Printing will take 7 to 10 days to complete.

We will then ship out your order within 24 hours once personalisation is completed.

Delivery time will be shown when you have added product to cart.

We ship our local orders via courier services such as J&T, DHL and etc. Overseas orders will be shipped via Aramex, DHL and etc.

For urgent orders, we can deliver them out via Lalamove or Grab at a fee.

Once items are ready to be delivered, we will send you an email notification with your tracking number.

To ensure that you receive your parcel on time, please ensure someone is at the specified address to receive it. Failing which, the courier service may contact you / leave you a message for re-delivery.

In the event you missed the delivery of your parcel, please ensure you head over to the nearest collection centre as informed by courier service within the time frame given (normally 5 to 7 days). 

Alternatively you may email us at admin@daintyco.com to arrange for self-collection or re-delivery. Additional shipping fee will be charged to the buyer for re-delivery.

Yes. Each purchase comes with a complimentary gift box and a greeting card. At D+Co we want to give you not only a product itself but also a wonderful gifting experience.

Sustainability in mind: Our gift box is designed to be a drawer that is reusable to store your tiny trinkets, stationeries or for your important items.

We use only eco-friendly packaging that is reusable, bio-degradable or can be repurposed.

Yes!

Feel free to choose your preferred add ons in our product pages & we will pack them together in your gift box 🎁